About Kindbody

We are on a mission to transform fertility and family-building care, making it more accessible, intuitive, and empowering – for all. We leverage modern technology to deliver a superior experience, improved outcomes, and reduced pricing for patients and employers, and for all gender identities, races, and humans. We serve patients and employers in New York, San Francisco, Los Angeles, and nationally online and through our partner clinics.

We officially incorporated in February 2018, and our first clinic launched in August of 2018 in NYC. We are actively growing and expanding our reach nationally. Despite being a start-up within the space, all of our clinicians have been practicing reproductive medicine for decades.

We are currently located in New York, San Francisco, Los Angeles, and Princeton. To schedule an appointment and find specific location addresses, please visit kindbody.com/locations. We are headquartered at 120 5th Ave, New York, NY.

We are currently open Monday – Friday from 8:30am until 5:30pm. We are open Saturday from 8:30am until 2pm. If your schedule does not work within our standard operating time please let us know, our mission is to improve accessibility by your request. We are happy to come early, stay late and open on the weekend if you need. 

All appointments can be booked online via kindbody.com/book. You are able to reschedule from portal.kindbody.com. If you have any issues or need to cancel, please call your specific location and we’ll take care of it over the phone.

Our Services

We offer a full suite of fertility, gynecology, and wellness coaching services. We provide fertility assessments, egg freezing, IVF, IUI, donor services, embryo banking, and embryo storage.  Additionally, we offer gynecology services such as Annual Well-Woman visits, and Coaching appointments such as nutrition counseling and therapy sessions. For full list of services, visit kindbody.com/services.

Yes, we are able to provide expanded carrier screening recommended for couples trying to conceive, this genetic screening tests for 286 genetic diseases. Currently we partner with Sema4 to do the processing of the test.

Yes, we provide a variety of wellness services such as nutrition counseling and therapy. Please inquire at kindbody.com/pricing for the full list available.

We can start your cycle and treatment when you are ready. We pride ourselves in not making women wait to start a cycle based on a pre-set schedule. We can start with your next menses if you are ready.

Finance & Billing

All pricing can be found at kindbody.com/pricing. Additionally, we offer financing options as needed. 

  • Full review of your medical/ personal history
  • Physical exam
  • Transvaginal ultrasound
  • Blood draw for pre-required testing based on individual needs
  • Review of any records you had done previously – please bring a copy with you if necessary.

Note: Blood processing and genetic carrier testing is not included in the cost of the assessment and will be billed separately.

In New York, we are in-network with: Cigna, Aetna, Blue Cross/Blue Shield, United, Oxford, and Empire.

In California, we are in-network with Cigna, Aetna, Blue Shield of CA, Anthem, and Multiplan. 

We are always looking to add additional insurance providers, so please reach out to navigator@kindbody.com with any additional questions on insurance.

Prior to your appointment, please make sure to upload your insurance card to your portal so we are able to verify coverage ahead of time.

Typically you can use FSA or HSA towards egg freezing or fertility treatments. However please confirm with your HR department prior to submitting, as each plan has its own exclusions.

All of our services are payable via all major forms of credit or debit card. We do not accept Care Credit Cards. 

For our larger fertility packages, we offer payment plans through Future Family. To get started, you create an account at www.futurefamily.com and select Kindbody as your clinic. Once approved, we will be alerted and we’ll be paid directly by Future Family at the onset of your cycle. You will pay Future Family based on the terms of your loan.

Note: Promotional pricing may not be combined with a payment plan.

Blood tests, cultures, and biopsies are all run by a 3rd party laboratory and charges are sent either directly from the laboratory to your insurance, or directly to you if you are self-pay/don’t have insurance. 

Medications for treatment are not included in the price. If medications are not covered by your insurance, we will provide you with a list of recommended pharmacies. We will also help you navigate discount programs’ prices if you are self-pay/don’t have insurance.

All payments are processed online either at the time of booking or after your appointment in the clinic. For cycling patients, your package must be paid in full prior to starting your stimulations. 

If you selected the option to do a payment plan prior to 4/1/20 through Kindbody, you will be automatically charged the appropriate amount each month until full payment has been received. In instances where billing occurs annually, your card will be automatically charged on the day of renewal. 

If you are enrolled in a payment plan through Future Family, please refer to your loan details directly with them for payment details.

In the instance your card is declined, after a reasonable number of attempts to get an updated form of payment, Kindbody may take subsequent action.

First, double check to see if it is an Explanation of Benefits from your insurance provider. An Explanation of Benefits is not a bill. This is coming directly from your insurance company to explain the coverage for your visit with us. 

Per our contracts with insurance plans, Kindbody and our labs bill for our services at our contracted rates with them. These rates are not the same as our retail, self-pay prices, so it may look like more than you anticipated. 

Please wait for an actual invoice directly from Kindbody or the lab before reaching out. If you still have questions after you receive a bill, please reach out to navigator@kindbody.com.

The assessment is a speciality gynecology visit billable to your insurance as long as we are in-network with your plan. We will collect copayment at the time of appointment. Afterwards, we will bill your insurance and it will go towards your deductible, if applicable. At most, the cost of your assessment will be $300 paid towards Kindbody plus the cost of blood work, which is also billed to your insurance and applicable to your deductible. 

We will verify your benefits prior to beginning your cycle with us. For your assessment, if we are in-network with your plan, your assessment will be covered similarly to a speciality visit, where copays and deductibles apply. 

Membership

The Kindbody membership allows you to continue your care with us for all your women’s health needs. For $120/year, you have access to GYN appointments, discounted wellness & coaching services, discounted supplements, and other perks. Visit kindbody.com/membership for more details.

Our membership cost is $120 per year. It is billed at purchase and will recur yearly until cancelled.

Book an appointment here! Just create an account, and schedule an appointment at a time that works best for you.

Once you have purchased your yearly membership, you may only cancel your membership for the subsequent year. Please email us at navigator@kindbody.com or call us at 855-KND-BODY to cancel.

Kindbody is focused on providing best-in-class medicine, in addition to a modern and tech-enabled patient experience. You receive real-time, 24/7 access to your medical records, personalized instructions, online support from our physicians, flexible scheduling, and more. All of your women’s health services are connected and coordinated under one roof, with empathetic providers who care. We are women who have designed the experience we would want ourselves.

If you have already gone through a fertility cycle with us, your first year’s membership is included in the cost of your fertility treatment (egg freezing, IVF or IUI). Simply, log into your account and you’ll see a “membership” banner on your dashboard. You are able to book GYN appointments online at anytime and enjoy all of the membership benefits for one year. After that you’re welcome to continue with our standard subscription fee of $120/yr.

Egg Freezing

Egg freezing is the process of preserving some of your eggs by retrieving them from your ovaries, freezing them, and storing them so you can use them to get pregnant later on. 

To preserve your options. You might not be ready for babies right now because of your relationships, career, finances, or a whole host of other reasons, but you might want kids later. Or you really have no idea whatsoever, but you want to keep that option open. Freezing your eggs buys you time and can give you more choices in the future.

A few items to think about are your age, how many children you desire to have, how old would you like to be when you have your first child, how old you think you will be when you have your last child, and what your professional and personal life goals are. From there you can work to create a plan that matches your family planning goals as it relates to these factors.

Yes, you generally do not need to stop your birth control to do an egg freezing cycle. You can keep your IUD if you have one.

You’ll start by having a fertility assessment to map out a timeline. You’ll need to clear your schedule of traveling for roughly 2 weeks. Once you decide on a stimulation start date with your physician, you’ll be ready to go!

As with any medical procedure, there are some potential risks. There is a small risk of ovarian hyperstimulation syndrome (OHSS). This can occur from taking injectable gonadotropins, which is one of the medications taken during your egg freezing cycle. Too many gonadotropins can lead to a woman’s ovaries becoming swollen and painful. 

In addition, OHSS can cause fluid to shift from inside your blood vessels into the abdomen, which can cause bloating. Other symptoms of OHSS include rapid weight gain, decreased urination, nausea and vomiting, and shortness of breath. 

Women at risk for OHSS include previous OHSS, polycystic ovarian disease (PCOS), younger age, elevated AMH levels, and elevated estradiol levels during treatment. 

OHSS is categorized into mild, moderate, and severe. Mild forms are treated at home with close monitoring and a follow-up in the office, while moderate and severe forms are rare, but may need to be treated in a hospital setting. At Kindbody, we monitor a woman’s fertility treatments very closely with frequent ultrasounds and blood work to minimize the risks of OHSS.

One cycle of egg freezing takes roughly 14 days from the first injection to the day of the egg retrieval. During those 14 days, you can go to work and continue your normal activities. The only day you need to take off from work or your normal routine is the day of the egg retrieval because the egg retrieval is done under anesthesia. You’ll need to rest following your procedure, and should feel back to normal the following day.

If you are planning to do more than one cycle, we recommend waiting at least 1 month between, but you can wait as long as you want. The decision to do more than one cycle will be based on your age, the number of children you hope to have and the number of eggs that are retrieved from your first cycle.

If you ultimately decide you no longer have use for your eggs, you can discard them (remember an egg is a cell, not an embryo), or you can also donate your eggs to science. In addition, if prior to freezing your eggs, you already know you want to do a “directed donation” where you are giving someone you know your eggs, you will need to undergo some additional testing to screen for certain diseases that you could potentially pass on to your donee. 

Theoretically you can store your eggs forever! Once frozen, they’ll remain that way until you use them or they are discarded. There have been many healthy babies born from eggs frozen for 5–10 years, with the longest successful thaw coming after 14 years. There is no evidence that the health or viability of frozen eggs decreases over time.

The most predictive and important factor that affects fertility is our age. Age affects our eggs more than any other factor. Typically, the younger we are, the greater the quantity and quality of eggs we have.

Ovarian reserve is your quantity of eggs. Women are born with all the eggs they’ll ever have in their lifetime. At birth, we have about 2 million eggs and by the time a woman has her first period, she is down to 300,000 to 400,000. We continue to lose eggs at a rate of about 1,000 a month.

Age also degrades the genetic material of our eggs which can make having a healthy pregnancy tough. Eggs that are not chromosomally normal can result in miscarriage. Most miscarriages are, in fact, a result of genetically unhealthy embryos. Chromosomal abnormalities can also lead to congenital disorders like Down syndrome. It isn’t every egg that degrades as you get older, just a higher percentage.

Once the eggs are removed from your body and frozen according to very precise protocols in a specialized lab, they can no longer age. So while we can’t stop ourselves from getting older, we can suspend our eggs in time. The healthy, high quality eggs remain healthy and high quality! This means that if you decide to use your frozen eggs to get pregnant years later, your chances of achieving a successful pregnancy will be very similar to the chances you have of getting pregnant at the time your eggs were frozen.

Egg freezing typically entails 9-11 days of hormone injections to stimulate your ovaries to grow multiple eggs in one menstrual cycle, instead of the single egg they would typically grow. During this period, you’ll have 5-7 short office visits including blood tests and vaginal ultrasound exams. At these visits, we’ll assess your individual response to the medication and possibly make adjustments depending on how your eggs are growing. Finally, there’s a 15-minute surgical procedure performed under mild anesthesia to retrieve the eggs from your ovaries. This whole process, from the beginning of the injections through to the retrieval, is called a “cycle.”

Our clinical team will help coordinate your appointments, medications, and schedule, and be available to you at all times. We will help you understand what to expect and provide you with the support you need every step of the way.

The primary decision maker in your care team is you! Our number one goal is for you to feel empowered and in control.  Our fertility specialist (REI) will determine the protocols and management of your cycle. Our team of OB/GYNs, NPs, PAs, and MAs will be a part of your care team and will help you through the process, to ensure you have the best quality care and experience.

Egg freezing does not affect your natural ability to conceive. We will only retrieve eggs that grew that month, which will dissolve (be lost) otherwise if not retrieved.

While you are under anesthesia, the physician inserts a needle through the vaginal wall into each ovary to draw out the eggs and surrounding fluid. This is done with ultrasound guidance. The needle is attached to a catheter that is connected to a test tube. The eggs flow through the catheter into these test tubes, which are then handed off to the embryologist, a highly trained expert in the science of oocyte cryopreservation (that’s the technical name for egg freezing). The entire procedure takes about 10–15 minutes. There are no scars left or stitches required.

Your eggs will be frozen by vitrification, a fast-freeze method . Vitrification reduces the likelihood that the fluid in the egg will form ice crystals, which could damage it.

Certain parts of the process can be uncomfortable depending on how sensitive you are. The stimulation phase, during which you are injecting yourself with hormones, is generally more difficult due to convenience (frequent visits, daily injections) than it is painful. The needles for daily injections are very thin and you inject them into the fatty tissue around your belly. (Don’t worry—we go over exactly how to administer these injections in great detail. You’re never alone during this process!) Sometimes, the hormone medication may cause you to feel bloated and crampy due to your body responding to medication and growing more follicles this month. The vaginal ultrasound exams are not painful, but they can be a bit uncomfortable due to the nature of the procedure.

During the 10-15 minute procedure to retrieve the eggs, you’ll be under anesthesia and won’t feel a thing. You may experience some discomfort when you wake up, like a little soreness in the vaginal area and/or some abdominal cramping, similar to how you might feel when you’re getting your period.

We recommend you rest for the remainder of the day after the procedure. The vaginal soreness and cramping can last for a few days after the procedure. But usually, that’s it.

In general, if you’re healthy, have at least some healthy eggs, and are not yet ready to have a baby, then you’re a good candidate for egg freezing. As an initial step, our physician will evaluate your history and fertility goals, and review the benefits that egg freezing can realistically offer in your case.

In general, the younger you are, the better. This is because you’ll be able to produce and freeze more eggs in one cycle, with a greater percentage of them being genetically healthy. Typically, you’ll get the most healthy eggs before you turn 30, slightly fewer from 30–35, and then a much smaller yield over 35. Keep in mind, in your mid-to-late 30s or even 40s, you can at least partially compensate for low egg-quality by freezing more eggs to increase your odds. This usually requires multiple egg freezing cycles, but it can give you a comparable chance of eventually achieving a healthy pregnancy to that of a younger woman who froze fewer eggs.

That depends on several factors, the most important one being age! That’s because your age at the time of freezing is the best way to predict the likelihood of any individual egg being genetically normal. 

If you are under 30 and you freeze at least 12 eggs, you can be pretty confident that if you decide to use them later on, they will ultimately yield a healthy pregnancy. If you are between the ages of 30 and 34, you should freeze about 20 eggs. If you are 35 or older, you should freeze at least 30 eggs. In this context, more is always better, because it increases your odds of achieving a healthy pregnancy. 

Of course, a successful pregnancy may be likely, but it is never a guarantee with frozen eggs (or fresh eggs, for that matter). The best available scientific data suggests that if you follow these guidelines you will have an 80% or greater chance of achieving at least one pregnancy, barring any additional or unrelated fertility problems.

It depends. In general, when you are younger, you are likely to produce a larger number of eggs in one egg freezing cycle than when you are older. Younger women also produce a higher percentage of genetically healthy eggs, so they need to freeze fewer to begin with. Most younger women will reach their egg-freezing target in just one attempt, while older women are likely to need to complete multiple egg freezing cycles to reach their goal. 

IVF

In vitro fertilization (IVF) is a process that uses a combination of medicines and surgical procedures to help sperm fertilize an egg, and help the fertilized egg implant the uterus. The patient begins the cycle by spending about 2 weeks self-administering fertility medications followed by an egg retrieval procedure. 

Once the eggs are retrieved, the embryologist in the IVF lab proceeds with fertilization with sperm to create embryos. From here, the embryos develop in the lab for 5-6 days.

Once the embryos are ready, the next step is an embryo transfer. This is where we transfer the embryo into the uterus. It’s a very quick and simple process that doesn’t require anesthetic. 

Two weeks following the transfer, a blood test is taken to determine if the procedure resulted in a pregnancy.

An IVF lab, also referred to as an embryology lab, is most commonly used to freeze eggs and create embryos. Prior to a transfer, this is where the embryos are cultured, and where delicate, highly sophisticated procedures such as intracytoplasmic sperm injection (ICSI), assisted hatching, and genetic testing are performed. A full service IVF lab will also have the ability to safely freeze and store eggs, sperm, and embryos.

Because the lab plays such an enormous role in fertility treatment, it should be given just as much attention as any other aspect of a potential clinic. The lab is an often invisible factor which deeply affects IVF treatment, and it can make or break the success of a cycle.

There are several significant elements which separate an average IVF lab and an excellent IVF lab. All of these points are meaningful in the context of optimal embryo growth and development, so you should feel free to dig deep with your questions when you are considering your options.

  • Highly experienced and qualified laboratory director and staff. This is sensitive and technically demanding work which requires the highest level of expertise from everyone involved.
  • Up-to-date lab processes and protocols. The way embryos are handled, incubated, and stored has a tremendous impact on how they will develop. Your embryology lab should have strict protocols to govern everything that takes place within its walls.
  • High-quality equipment and supplies. A well-equipped lab will have several types of powerful microscopes, state-of-the-art embryo incubators, and IVF microtools. In order to grow and develop properly, an embryo requires a complex set of environmental controls at every stage. 
  • High-quality air filtration system. The air quality in an embryology lab has an enormous effect on the health and viability of embryos. Contaminants can be deadly, and common impurities in the air such as volatile organic compounds (VOCs), microbes or even perfumes can seriously harm an embryo’s development. The HVAC units in an IVF lab should generate enough air pressure that the air in the room is entirely replaced a minimum of 20 times an hour.
  • Careful light and temperature control. Embryos are exquisitely sensitive to changes in ambient light and temperature as they develop. Both of these factors are profoundly important.

Judging from the best studies and data available, when eggs are frozen and subsequently thawed in a high-quality lab, they appear to have a nearly equal potential to produce a healthy pregnancy to fresh eggs.

It’s important to understand that there have only been a limited number of studies that have looked at success rates using frozen eggs. This is because use of vitrification for elective egg freezing is relatively new. Also, when women freeze their eggs to preserve their fertility, they typically wait several years before using them. As a result, there are not yet many high-quality studies reporting large-scale results.

To overcome these limitations, researchers have looked at some of the best studies to date on the results of freezing eggs from young donors and subsequently thawing them for in vitro fertilization (IVF). One of the best studies assigned 600 couples to use either fresh eggs or frozen eggs for IVF. In this study, the results showed equivalent pregnancy success rates for both sets of couples, regardless of whether they used fresh or frozen donor eggs. 

Yes. Although the first part of both procedures is the same and both involve egg retrieval, with IVF, the goal is usually to get pregnant and have a baby ASAP. Those retrieved eggs are then fertilized with sperm to create an embryo that’s transferred to the woman’s uterus. With egg freezing, you’re done after the egg retrieval—there’s no creation of an embryo because the goal is simply to preserve your unfertilized eggs for the future.

Your eggs will be carefully thawed and fertilized with sperm to create embryos. You’ll begin a 2–3 week process taking medications to prepare your body for the transfer of the embryos into your uterus, a 15-minute non-surgical procedure performed using ultrasound guidance. After 9 to 11 days, you can take a blood pregnancy test to find out if the procedure was a success!

  • Medicated IUI has a success rate of 10-15%.
  • IVF without genetic testing has about a 40-50% success rate.
  • IVF with genetic testing has about a 50-60% success rate.

IVF is generally very safe and most who have it experience no problems with their health or pregnancy. However, there are some risks to be aware of, which include:

  • OHSS (ovarian hyperstimulation syndrome), which is a severe reaction to fertility drugs
  • Multiple births
  • Premature delivery
  • Ectopic pregnancy
  • Birth defects (these are rare and research is still ongoing)

Ovarian hyperstimulation syndrome (OHSS) affects 3% to 6% of women who go through IVF. 

Once your cycle starts, you will come in for several quick monitoring visits 5-7 times over 10-12 days prior to your egg retrieval. The egg retrieval procedure at the end of your cycle lasts about 2-3 hours in the morning, but we do ask you to take the rest of the day off. About 5 days after the retrieval, you will return for your transfer procedure. No anesthesia is used for the transfer, so you can plan your day as you wish around it.

  • If you have not been able to conceive naturally 
  • If your fallopian tubes are damaged, blocked, or have been surgically removed
  • If you have poor ovarian reserve or function
  • If you have failed IUI or clomid cycles
  • If you have an ovulation disorder
  • Premature ovarian failure
  • Male factor infertility 
  • Unexplained infertility

Not all women with fertility issues need IVF, you may just need IUI, clomid, etc.

This will be determined on a case by case basis after a very thorough medical history and physical examination by a fertility specialist.

It varies person to person, but we typically recommend waiting a month.

Retail

All of our supplements are available in-store and online here: https://kindbody.com/shop/

In addition to our supplements, you can purchase a variety of wellness products in our stores.

We’re happy to accept returns of unopened supplements or retail items in their original packaging for 30-days. Opened supplements cannot be returned.

We accept all forms of credit card. Sorry, no cash or checks.

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